When we arrived at the hotel Mr.jonathan helped us get perfect room for our family because we booked the wrong room. And miss chaya and Mr Robert were very helpful with everything. They told us about the attractions nearby prepared the breakfast amazing..helping us what ever we need during our stay.. they were really making our stay comfortable and unforgettable..feels like home ..it's was like we took our home on vacation with us..that is why we decided to extend few more days there.. thankx for having us..
Ayaz
gennaio 2025
I stayed here after a long road trip from Boston, the staff were absolutely amazing, hands down the best I've ever experienced. I can't remember his name but the gentleman at reception couldn't be more helpful. He gave me soo many recommendations of things to do and see around Niagara, talked about the history and even printed me out directions. If you're the gentleman reading this, thank you, you were absolutely brilliant and I really do appreciate your time! Next time I'm visiting Niagara, I WILL be staying at the Microtel Inn!!
Lee
marzo 2025
Loved how clean the room was. Everyone was very kind and helpful. There was really nothing I didn't like about it.🤗
Melissa
luglio 2023
The location, friendliness of the staff, and overall customer service were exceptional. It felt like 5 star service. Even went above and beyond and gave tips for travelling in Canada when asked a simple question about paying for the rainbow bridge
Forman
dicembre 2024
Pleasantly surprised with the variety of the breakfast options. Staff very accommodating and friendly.
Aldo
aprile 2023
The room was clean and comfortable. Everything in the room was in working order. The folks at the front desk were friendly and helpful. Parking is mostly behind the building, so I felt my care was in a safe location. Conveniently located to the outlet mall, and just a short drive to the State Park.
Karla
agosto 2023
We loved our room. The beds weregret one thing that sets this motel. Apart from the others is the gentleman who helped us. When we arrived, he was outstanding, he made us feel so warm. Read it us like we were family and that we knew each other. I would recommend that gentlemen to your company. To get a raise for a good mist of he does for all of you..
Ron
febbraio 2025
The staff was very friendly and did whatever they could to make us stay enjoyable.
Sandra
settembre 2024
The location is nice being that we were vacationing for the falls. The rooms have a modern appearance and were functional for what we needed.
Zachary
agosto 2023
The staff were helpful and recognized opportunities to improve my stay, like storing my bags before check-in, a luggage trolley and letting me check food packaging for allergens. I felt safe in the neighborhood.
Honey
settembre 2023